Last Updated: January 21, 2026

Thesupersurf (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect information when you access or make a purchase from www.thesupersurf.com (the “Site”).

This Privacy Policy applies to all visitors, customers, and users of the Site. By accessing or using the Site, you acknowledge that you have read, understood, and agreed to the practices described herein.

1. Scope of This Privacy Policy

This Privacy Policy applies solely to information collected through www.thesupersurf.com and does not apply to information collected offline or through third-party websites that may be linked from the Site.

If you do not agree with this Privacy Policy, please discontinue use of the Site.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Place an order

• Create or manage an account (if applicable)

• Contact customer support

• Subscribe to email communications

• Participate in promotions or surveys

This information may include, but is not limited to:

• Full name

• Email address

• Shipping and billing address

• Phone number

• Order history and transaction details

• Any information you choose to provide when contacting us

Providing personal information is voluntary; however, certain information is required to complete transactions or provide requested services.

2.2 Payment Information

All payments made on the Site are processed by secure, third-party payment processors. We do not collect, store, or have access to your full payment card numbers, banking details, or security codes.

Payment processors handle your information in accordance with their own privacy and security policies.

2.3 Automatically Collected Information

When you visit the Site, certain information is automatically collected, including:

• IP address

• Browser type and version

• Device type and operating system

• Referring URLs

• Pages viewed, time spent, and interactions

• Date and time of access

This information does not directly identify you and is used for analytics, security, and performance optimization.

3. Cookies and Similar Technologies

The Site uses cookies, pixels, and similar tracking technologies to operate effectively and improve user experience.

Cookies may be used to:

• Remember preferences and settings

• Enable core Site functionality

• Analyze traffic and usage patterns

• Measure advertising performance

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or services on the Site.

4. How We Use Your Information

We use collected information for legitimate business purposes, including:

• Processing and fulfilling orders

• Verifying payments and preventing fraud

• Communicating order confirmations, shipping updates, and service notices

• Responding to customer inquiries and support requests

• Improving products, services, and Site functionality

• Conducting internal analytics and business analysis

• Complying with legal, tax, and regulatory obligations

We do not use your personal information for purposes unrelated to these legitimate business activities.

5. Legal Basis for Processing

Where applicable under data protection laws, we process personal information based on one or more of the following legal grounds:

• Performance of a contract (order fulfillment)

• Compliance with legal obligations

• Legitimate business interests

• Your consent, where required

6. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information.

We may share information only under the following limited circumstances:

6.1 Service Providers

We may share information with trusted third-party service providers who assist with:

• Payment processing

• Order fulfillment and shipping

• Website hosting and maintenance

• Analytics and performance monitoring

• Customer service tools

These providers are authorized to use personal information solely to perform services on our behalf and are contractually obligated to protect it.

6.2 Legal Requirements

We may disclose information if required to do so by law, regulation, subpoena, court order, or governmental request, or to protect our legal rights.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of the business transaction, subject to confidentiality protections.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. These jurisdictions may have different data protection laws.

By using the Site, you consent to such transfers, provided appropriate safeguards are in place to protect your information.

8. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy

• Maintain business records

• Comply with legal and accounting obligations

• Resolve disputes and enforce agreements

When information is no longer required, we securely delete, anonymize, or de-identify it.

9. Data Security Measures

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Despite these efforts, no data transmission or storage system can be guaranteed to be 100% secure. You acknowledge and accept this risk when using the Site.

10. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access personal data

• The right to request correction or updates

• The right to request deletion, subject to legal obligations

• The right to restrict or object to certain processing activities

To exercise these rights, please contact us. We may require verification of identity before fulfilling requests.

11. California Privacy Rights (CCPA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of collected personal information and the right to request deletion.

We do not sell personal information as defined under the CCPA.

12. Children’s Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such information is identified, we will take reasonable steps to delete it promptly.

13. Third-Party Websites

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Accessing third-party sites is at your own risk.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on the Site. Continued use of the Site constitutes acceptance of the updated Privacy Policy.

15. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Email: service@thesupersurf.com